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GETTING STARTED

TAKE THE FIRST STEP TOWARDS BETTER

MENTAL WELLNESS

 

The Counseling Center of Florence understands how difficult it can be to reach out and ask for help.  To make the process a little less intimidating, we have provided the necessary intake forms for download, as well as an overview for new clients.  

Read below to learn more about scheduling your first appointment, accepted insurance, and available payment methods.

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CONTACT US

Making positive changes and breaking negative habits is challenging and you don't have to do it alone.  You can call or stop by our office to schedule your first appointment. 

SCHEDULE YOUR FIRST APPOINTMENT

When scheduling your first appointment, we will collect some intake information similar to medical offices you have visited, and obtain a copy of your insurance information.

Our treatment team will review your intake information and determine the best counselor to pair you with to address your or your family's unique needs.

During your first session, your therapist will get to know you, the areas that you are struggling in, and develop a treatment plan. Your therapist will check in with you regularly throughout the process to assess the effectiveness of the therapy, and make adjustments as needed.

Below are the documents required at your first appointment. 

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USING HEALTH INSURANCE

Insurance coverage for mental health sessions can differ from the rest of your medical policy. 

We are currently in-network with the following insurance companies:

  • Medicaid [Healthy Connections, First Choice (Select Health), Absolute Total Care (Cenpatico), Blue Choice, and Molina]

  • Blue Cross/Blue Shield (including the SC state plan, Federal BCBS, PAI, BlueChoice, and most out-of-state BCBS plans).

  • Human Management Services

  • Circle Park EAP

  • Rubicon EAP

  • United Health Care, UMR, & Optum Behavorial Health

  • Many worker's compensation companies

EASY PAYMENT METHODS

We offer clients flexible payment options, including cash, checks, all major credit cards, and health savings/flexible spending accounts. 

  • ​There is a 3.5% convenience fee to run credit, debit & HSA cards. 

  • Please note, not all HSA are coded for Mental Health. It pay be helpful to bring a back up payment source if you are planning to use a HSA card. 

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