TELEHEALTH SERVICES

Our office has the capability of doing sessions via Telehealth through our secure

patient portal. We are required to ensure that every patient receives the same quality of service via telehealth as they would an in-person session. 

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Telehealth FAQ's

• Our bank requires an authorization form to be on file to process payments without card present. If you have a copay this must be done at least 30 minutes prior to your session start.

• Log in a few minutes before the appointment time to set up for the session. You are required to give access to video and audio. If you have issues with either the insurance company will not be able to cover your services and private rates or missed appointment fees will apply. 

• Click "Start Telehealth Session" then "I'm Ready" when ready to begin the session

• Telehealth sessions must take place in a confidential setting and can not be in a moving vehicle. You must be located in the State of South Carolina.

• Insurance requires the identified client to participate during the entire telehealth session. Be prepared to log in on time and allow yourself enough time to be present for the full scheduled time. 

• Family sessions require the family to be in one location; the patient must be present for telehealth family sessions.

• Call after your session to schedule your next session (let the front know if you would like to do telehealth)

• The first session will be in person so your counselor can determine if you are a good candidate for telehealth services. 

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To find out if you may be a candidate for our telehealth services, give our office a call today! 

(843) 673-0054

616 S Coit St

Florence, SC 29501